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CUSTOMER SERVICE

You may never need to contact us, but if you do, you will be surprised at our awesome customer service!

We enjoy hearing from riders, so feel free to email or call us direct for any additional information.

email: sales@formabootsusa.com

Phone: 310-533-9390 (PST) 9am-5pm

 

SHIPPING

We ship your boots worldwide and very quickly from our warehouses in California USA, Australia and Italy.

FedEx handles our national delivery, and for International shipments we use USPS, FedEx or UPS.

The boots are shipped immediately and we notify you of the tracking information and delivery ETA.

You have a choice of our free shipping service, or the faster premium service with double box packaging.

If you live outside of the USA, you are responsible for any import duties or taxes in your country.

 

SPONSORSHIP

If you are racing and need support, you are welcome to contact us. We love racing and enjoy being able to make racing more affordable for racers. Free product is not always available, but we have great price support programs to help ease the financial burden. Sponsorship is also about generating business, so please tell us how you can help promote Forma.

Forward all sponsorship inquires to  support@formabootsusa.com

 

BOOT CARE

You can care for your boots by cleaning them with a soft brush and mild soapy water. Please refrain from using a pressure washer as this will damage the boot’s stitching and materials. 

Heavy waterproofing products or waxes can block the stitching lines which allow the boots to breath and dry naturally. Any lightweight water-based leather conditioning product is ok to apply from time to time. Oil based products are not recommended as they soften the leather too much and can cause bonded soles to separate from the leather. 

Sharp toe nails will cut through a waterproof liner, especially when shifting through gears. It’s best to replace any threadbare socks and keep your toe nails short and filed before riding.

Intense heat from open fires or radiators will damage your boots. Riders who attempt to rapidly dry their boots run the risk of releasing the assembly glue and the adhesive tape that seals the WP liner. Always dry your boots a good distance away from an open fire or radiator, especially if you are drying for an extended period of time.

 

12 MONTH WARRANTY

You are welcome to contact us if you suspect that your Forma boots may be faulty. If the age of your boots falls within certain guidelines, they will be inspected, and if deemed to be faulty by manufacturing or material defect, Forma will very quickly organize a repair or replacement.

We can only process claims for boots purchased in the USA. Proof of purchase needs to be supplied.

 

SAFETY

Motorcycling is dangerous, and our boots cannot protect you from every injury. 

Please consider the risks before purchasing our boots, and ride with care!

 

CONTACT US

Feel free to contact our friendly customer service team...   

Ph: 1(310) 533-9390

Email: sales@formabootsusa.com

 

Mail to...

Forma Boots USA

Frontier Distribution USA Inc

390 Amapola Avenue, Suite 2

Torrance, CA, 90501

USA 

 

Australian customers... please visit the official Aussie website... www.formaboots.com.au