Feel free to call or email us, you will appreciate great our customer service!
Toll Free 1 (833) 253-3222 (PST) Mon-Fri 9am-5pm
- We ship your boots worldwide and fast from our warehouses in California USA, Australia and Italy.
- FedEx handles our national delivery, and for International shipments we use USPS.
- The boots are shipped immediately and we notify you of the tracking information and delivery ETA.
- You have a choice of our free shipping service, or the faster premium service with double box packaging.
- If you live outside of the USA, you are responsible for any import duties or taxes in your country.
If you are racing and need support, you are welcome to contact us. We love racing and enjoy being able to make racing more affordable for racers. Free product is not always available, but we have great price support programs to help ease the financial burden. Sponsorship is also about generating business, so please tell us how you can help promote Forma.
Forward all sponsorship inquires to email@example.com
You can care for your boots by cleaning them with a soft brush and mild soapy water. Please refrain from using a pressure washer as this will damage the boot’s stitching and materials.
Heavy waterproofing products or waxes can block the stitching lines which allow the boots to breath and dry naturally. Any lightweight water-based leather conditioning product is ok to apply from time to time. Oil based leather products are not recommended as they soften the leather too much and can cause bonded soles to separate from the leather.
Sharp toe nails will cut through the waterproof liner, especially when shifting gears. It’s best to replace any threadbare socks and keep your toe nails short and filed before riding.
Intense heat from open fires or radiators will damage your boots. Riders who attempt to rapidly dry their boots run the risk of releasing the boot's assembly glue or the adhesive tape that seals the WP liner. Always dry your boots a good distance away from an open fire or radiator, especially if you are drying for an extended period of time.
Do not store your boots long term in gear bags or high humidity environments. Boots that are not allowed to dry fully will start to rot stitching and materials in storage.
12 MONTH WARRANTY
You are welcome to contact us if you suspect that your Forma boots may be faulty. If the age of your boots falls within certain guidelines, they will be inspected, and if deemed to be faulty by manufacturing or material defect, Forma will very quickly organize a repair or replacement.
- Note, we can only process claims for Forma boots purchased in the USA.
- Proof of purchase must to be supplied, there are no exceptions.
- It is the customers responsibility to return the boots to the address below.
Our standard warranty period is 12 months from date of purchase, and covers faulty workmanship and defects.
Warranty is restricted to 3 months where the boots are used for commercial purposes (eg; motorcycle couriers). And 3 months warranty for boots used in high humidity areas. A high humidity environment can degrade the best glues and plastics, and this type of failure is not considered a manufacturing or design issue.
Boots used for racing or used in a racing environment do not qualify for warranty. Sole wear or delamination, or velcro and simple stitching issues are considered to be wear and tear and not covered under the warranty. Most soles can be replaced or re-bonded, and most stitching and velcro can be repaired.
Motorcycling is dangerous, and our boots cannot protect you from every injury.
Please consider the risks before purchasing our boots, and ride with care!
Forma Boots USA
Frontier Distribution USA Inc
7360 Eastgate Road,
Henderson, NV, 89011 USA
Australian customers... please visit the official Aussie website www.formaboots.com.au