Refund and Returns Policy

RETURNS 

Our returns policy is good for 60 days. You can still contact us after this date and we will always try to help.

Make sure the boots and box are brand new and have only been tried for size on carpet. US mainland customers can purchase an inexpensive pre-paid FedEx Return label for a low fee of $9.50. 

You can purchase via this link Easy Return Label and you will receive the label by email during business hours (PT). The labels are good for drop-off at any FedEx location. **Please leave your notes about the return on the checkout page including your original order number. 

Refunds. Once your return is received, we will send you an email to notify you that we have refunded your money.

SIZE EXCHANGES

Occasionally customers may need to exchange sizes and we will be pleased to help out. Make sure the boots and box are brand new and have only been tried for size on carpet. US mainland customers can purchase an inexpensive prepaid FedEx Return label for a low fee of $9.50.

You can purchase via this link Easy Return Label and you will receive the label by email during business hours (PT). The labels are good for drop-off at any FedEx location. **Please leave your notes about the exchange on the checkout page including your original order number. *We cover the second shipping charge on the replacement pair going back out to you :) 

 

Our returns address is:

Forma Boots USA

C/- Frontier Distribution USA Inc

7355 Commercial Way, Suite 145

Henderson, NV 89011